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Frequently Asked Questions

General Questions

PayRecon is a system designed to help online sellers effectively optimize their daily e-Commerce operations. PayRecon provides services such as Multichannel selling, Inventory & Order Management, Warehousing & Fulfillment, Omnichannel Retailing, and more!

PayRecon system is based on a monthly and yearly subscription basis, you may subscribe to either one based on your needs.Ā Contact usĀ for the cost. No extra cost, no contracts.

Get PayRecon Free Trial AccountĀ here.

Yes, you may cancel your subscription anytime. Do contact our support for any process needed for the cancellation.Ā 

Yes. You can. We do offer a PayRecon free trial account with some basic features for 2 weeks use. Sign up a free trial accountĀ here.

Check out the features of the PayRecon free account here.

PayRecon system is designed to tackle the needs of online e-commerce sellers. Itā€™s best suited for you if youā€™re doing online business on Shopee, Lazada, Zalora, WooCommerce, Shopify, EasyStore, and even social media like Facebook and Instagram.

We have our consultant ready to discuss further with you your needs and requirements to kickstart your journey. You may reach out to them HERE.

Yes. You may opt to subscribe to our 1ļø-to-1ļø support service, with a dedicated PayRecon’s Support Expert in charge on your account to readily support you at any time and any day during working hours. Terms and conditions apply. For more info, may reach out to us at HERE

PayRecon V2 is an upgraded version of the PayRecon V1, which contains some new features such as Watermark Template, Shopee Auto Boost, Product Scraping, Facebook Live, and more! Check out whatā€™s new in PayRecon Version 2 here!

No. Once youā€™ve logged into PayRecon V2, youā€™re unable to switch from PayRecon V2 to V1. Depending on the case/issue, you may subject to charges to convert back the V1 environment.Ā 

Features Questions

PayRecon e-WMS is a cloud-warehouse management system which is designed to better manage and optimize your warehouse operations through first-class technology. From inbound to outbound, PayRecon e-WMS will comprehensively and strictly control every single detail to ensure 100% accuracy.Ā 

Itā€™s a software that is used to cross-check payments against your marketplaces to make sure the amount matches each other. Get a clearer view of paid and unpaid orders, avoid additional marketplace charges, tally your payment received. Also, provide automation for most your tedious task such as downloading all the sales statement and manually key in to your accounting software.

Itā€™s the most comprehensive and quick invoice synchronizer, which integrates your accounting software with Shopee, Lazada, and Zalora stores through PayRecon. It allows you to synchronize and pass online orders from marketplaces, make batch knock-off payments, create credit notes, and even balance inventory.

MultiChat is a Centralized Multi-Platform Chat that can help you to consolidate all your chat platforms under one single application. Our chat room can be connected with Lazada, Shopee, WeChat, WhatsApp, Facebook Messenger, etc.Ā 

Itā€™s a mobile application that can help you easily pick and pack, do stock taking and generate carrier manifest to check your confirmed parcel by just using a mobile phone. The main function is to avoid double pack and sending cancelled orders, manage returned goods, and more!

Marketplace Quantity Sync is an intelligent inventory and product synchronization system that can help you manage online stores where you can control your inventory quantity, enabling you to sync inventory to your multichannel marketplaces in real-time.